Healthcare Implementation Project Lead (Remote/Hybrid)

SURGE Staffing; Ormond Beach (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid holidays & generous PTO

Job summary

SURGE Staffing is seeking an experienced Implementation Project Manager to lead deployment of pharmacy equipment and integrated technology across hospital environments. You will oversee the full implementation lifecycle, from discovery to optimization, ensuring minimal disruption to pharmacy operations.

The role requires coordinating installation, training, go-live, and support for equipment placement and service across product lines, with up to 75% travel.

Qualifications

• Bachelor's degree or equivalent professional experience in IT or healthcare.
• Experience implementing complex cleanroom equipment in hospital settings.
• Strong PM with experience managing healthcare deployments.

Responsibilities

• Lead customer kickoff calls, project check-ins, and optimization meetings throughout the implementation lifecycle.
• Partner with pharmacy customers to plan and execute discovery, initiation, installation, go-live, and optimization activities.
• Serve as the primary point of contact for project communication, status updates, and implementation coordination.
• Install and configure integrated technology components, including computers, scanners, cameras, printers, and gravimetric scales.
• Coordinate the timely transition of equipment into active use while minimizing downtime.
• Deliver comprehensive training and ongoing support to customers and internal stakeholders on equipment use and maintenance.
• Troubleshoot technical issues and identify opportunities to improve product performance.
• Collaborate with cross-functional teams to provide a coordinated implementation and service experience.
• Develop and maintain SOPs, workbooks, checklists, and training materials.
• Maintain installation/service documentation for compliance.
• Stay current on product capabilities and healthcare regulations.
• Assist with equipment placement services for additional product lines.
• Support on-site service calls as needed.
• Manage multiple implementations, balancing timelines and needs.

Skills

Project management

Communication

Organizational skills

Problem solving

Independent work

Stakeholder collaboration

Travel readiness

Education

Bachelor's degree or equivalent in IT or Healthcare

Healthcare deployments experience

Tools

Microsoft Outlook

Word

PowerPoint

Excel

SharePoint

OneDrive

Job description

SURGE Staffing is seeking an experienced Implementation Project Manager to lead deployment of pharmacy equipment and integrated technology across hospital environments. You will oversee the full implementation lifecycle, from discovery to optimization, ensuring minimal disruption to pharmacy operations.

The role requires coordinating installation, training, go-live, and support for equipment placement and service across product lines, with up to 75% travel.