Healthcare HR Helpdesk Specialist — Onsite Chicago

Addison Group; Chicago (IL); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group is seeking an HR Customer Experience Associate for a contract, on-site role in Chicago, IL. You will respond to employee questions about HR services, benefits, payroll, and policies while maintaining confidential information and accurate records.

Ideal candidates bring 1–2 years HR experience, strong customer service skills, and familiarity with HR software like Oracle or Epic. The position emphasizes teamwork within a hospital-like HR department and provides on-site support on

Qualifications

• 1–2 years of Human Resources experience preferred, ideally in healthcare.
• Experience with HR software systems such as Oracle or Epic.
• High school diploma required; bachelor's degree preferred.

Responsibilities

• Serve as initial HR contact for employees with benefits, payroll and policy questions.
• Respond to inquiries via phone, email, and in person in a professional manner.
• Assist with benefits enrollment and open enrollment processes.
• Maintain and update employee records in HR systems.
• Support HR team with administrative tasks and confidentiality requirements.

Skills

Customer service

HR knowledge

Communication

Attention to detail

Education

High school diploma

Bachelor’s degree preferred

Tools

Oracle

Epic

Job description

Addison Group is seeking an HR Customer Experience Associate for a contract, on-site role in Chicago, IL. You will respond to employee questions about HR services, benefits, payroll, and policies while maintaining confidential information and accurate records.

Ideal candidates bring 1–2 years HR experience, strong customer service skills, and familiarity with HR software like Oracle or Epic. The position emphasizes teamwork within a hospital-like HR department and provides on-site support on