Onsite Healthcare HR Support Specialist

Addison Group; Chicago (IL); In loco; USD 28.000 - 30.000; Part-time

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k)

Descrizione del lavoro

Addison Group is seeking an HR Customer Experience Associate for a contract, long-term assignment in Chicago, IL. This onsite role supports employees with HR questions, benefits, payroll inquiries, and policy guidance, serving as a primary contact in a fast-paced environment.

Candidates bring 1–2 years HR experience, strong customer service, and familiarity with HR systems such as Oracle or Epic. You will work in a collaborative hospital setting, delivering accurate information while maintaining

Competenze

• 1–2 years HR experience preferred, ideally in healthcare.
• Experience in a high-volume call center or employee support environment.
• Exposure to HR benefits, payroll processes, and policies.

Mansioni

• Serve as initial point of contact for employees seeking HR guidance.
• Respond to inquiries via phone, email, and in person in a professional manner.
• Assist with benefits enrollment questions and coverage options.
• Support employees during annual open enrollment and related processes.
• Address questions on HR policies, payroll procedures, and employee data.
• Document interactions and resolutions in an HR case management system.
• Update employee records across internal HR platforms.
• Research concerns and provide solutions using established guidelines.
• Coordinate with HR specialists for complex inquiries and follow-up.
• Maintain confidentiality and accuracy of employee information.
• Provide additional HR administrative support as needed.

Conoscenze

Customer service

HR knowledge

Healthcare software

Interpersonal skills

Attention to detail

Computer skills

Formazione

High school diploma or equivalent

Bachelor's degree preferred

Strumenti

Oracle/Epic software

Descrizione del lavoro

Addison Group is seeking an HR Customer Experience Associate for a contract, long-term assignment in Chicago, IL. This onsite role supports employees with HR questions, benefits, payroll inquiries, and policy guidance, serving as a primary contact in a fast-paced environment.

Candidates bring 1–2 years HR experience, strong customer service, and familiarity with HR systems such as Oracle or Epic. You will work in a collaborative hospital setting, delivering accurate information while maintaining