Healthcare Growth Lead — Community Relations Manager

Apploi; Quincy (MA); Remote; USD 82,000 - 92,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Professional development assistance

Referral program

Wellness program

Leadership development

Career growth

Job summary

Perfect Care Match, operating as Professional Care Match, Inc. d/b/a Perfect Care Match, seeks a highly relationship-driven Community Relations Case Manager to expand our South Shore footprint. This field-based role focuses on building referral networks, driving census growth, and turning partnerships into measurable growth.

Expect on-the-road work and performance-based incentives. You will develop relationships with hospitals, senior living communities, physicians, and other partners while

Responsibilities

• Building referral relationships with hospitals, rehabilitation centers, senior living communities, physicians, social workers, elder law attorneys, geriatric professionals, and other referral partners
• Prospecting and opening new referral opportunities throughout the South Shore
• Conducting in-person meetings, presentations, networking, and community outreach
• Following up quickly on new referrals and prospective clients
• Helping families understand their care options, providing the operations team with all details needed for services
• Coordinating new case starts with our care, clinical, recruiting, scheduling, and operations teams
• Following up with existing clients, families, and referral partners
• Maintaining accurate CRM, referral, pipeline, and communication records
• Tracking referrals, conversions, case starts, census growth, and territory performance
• Identifying new market opportunities and sharing insights with leadership

Job description

Perfect Care Match, operating as Professional Care Match, Inc. d/b/a Perfect Care Match, seeks a highly relationship-driven Community Relations Case Manager to expand our South Shore footprint. This field-based role focuses on building referral networks, driving census growth, and turning partnerships into measurable growth.

Expect on-the-road work and performance-based incentives. You will develop relationships with hospitals, senior living communities, physicians, and other partners while