Healthcare Front Office Operations Leader

NurseCore; Santa Barbara (CA); On-site; USD 68,000 - 83,000; Full time

Job summary

NurseCore is seeking an experienced Operations Manager to lead the front office at our Santa Barbara location, reporting to the Area Director for California. This role focuses on oversight of client service staff, staffing, and day-to-day operations to ensure exceptional service and efficient branch performance.

The ideal candidate will bring strong leadership, organizational skills, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Qualifications

• Strong leadership abilities
• Exceptional organizational and time-management skills
• Ability to manage multiple priorities in a fast-paced healthcare environment

Responsibilities

• Lead, manage, and support the client service staff.
• Assist with contracts and contract negotiations.
• Respond to client inquiries, concerns, and service issues in a timely and professional manner.
• Ensure appropriate staffing and coverage for all clients.
• Organize and manage recruitment events and hiring initiatives.
• Support customer service and client satisfaction activities.
• Monitor and manage daily operational reporting.

Job description

NurseCore is seeking an experienced Operations Manager to lead the front office at our Santa Barbara location, reporting to the Area Director for California. This role focuses on oversight of client service staff, staffing, and day-to-day operations to ensure exceptional service and efficient branch performance.

The ideal candidate will bring strong leadership, organizational skills, and the ability to manage multiple priorities in a fast-paced healthcare environment.