Healthcare Front Office Leader: Patient Care & Operations

Landmark of 95th (2); Chicago (IL); On-site; USD 48,000 - 64,000; Full time

Job summary

Landmark of 95th (2) seeks an Experienced Front Office Manager to lead our front desk operations. You will supervise daily activities, coordinate patient registration, scheduling, and billing while ensuring top-notch customer service.

Ideal candidates bring at least 2 years in healthcare front office settings, strong communication and leadership skills, and proficiency with EMR and MS Office in a fast-paced environment. HIPAA compliance and cross-department collaboration are essential.

Qualifications

• Minimum 2 years of experience in a healthcare or medical office setting.
• Strong communication, leadership and organizational skills.
• Proficiency in EMRs and Microsoft Office Suite.
• Ability to work effectively in a fast-paced environment and meet deadlines.
• HIPAA compliance knowledge and privacy practices.

Responsibilities

• Manage and coordinate front office operations, including patient registration, scheduling, and billing.
• Supervise and train front office staff to deliver excellent customer service and high productivity.
• Ensure accurate and timely processing of patient information, billing, and insurance claims.
• Develop and implement process improvements to increase efficiency and reduce errors.
• Maintain confidentiality and adhere to HIPAA regulations.
• Collaborate with other departments to ensure effective communication and coordination.

Skills

Communication

Leadership

Organization

EMR Proficiency

MS Office

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

EMR software

Job description

Landmark of 95th (2) seeks an Experienced Front Office Manager to lead our front desk operations. You will supervise daily activities, coordinate patient registration, scheduling, and billing while ensuring top-notch customer service.

Ideal candidates bring at least 2 years in healthcare front office settings, strong communication and leadership skills, and proficiency with EMR and MS Office in a fast-paced environment. HIPAA compliance and cross-department collaboration are essential.