Healthcare Front Office Manager - Patient Experience

Southern Jersey Family Medical Centers, Inc.; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Southern Jersey Family Medical Centers, Inc. seeks a Front Office Manager to lead front desk staff and support the Practice Manager in daily operations. The role focuses on supervising patient services, registration, and efficient front-end workflows in a fast-paced clinic.

Candidate requirements include a Bachelor's degree, at least 2 years in healthcare setting, prior management experience, and strong computer skills. Bilingual Spanish/English is a plus; valid driver's license is also noted.

Qualifications

• Bachelor's degree required and healthcare setting experience preferred.
• Minimum 2 years in healthcare administration or front office management.
• Previous management experience is required.
• Bilingual Spanish/English is a plus.

Responsibilities

• Lead front office staff and manage patient services.
• Oversee daily administrative operations and process improvements.
• Coordinate with COO and Practice Manager on front-end operations.
• Ensure timely billing data is reported to the office.
• Maintain compliance with HIPAA and regulatory requirements.
• Ensure patient registration, billing collection and checkout are smooth.

Skills

Customer service

Communication

Bilingual Spanish/English

Education

Bachelor's degree

Tools

EHR systems

Job description

Southern Jersey Family Medical Centers, Inc. seeks a Front Office Manager to lead front desk staff and support the Practice Manager in daily operations. The role focuses on supervising patient services, registration, and efficient front-end workflows in a fast-paced clinic.

Candidate requirements include a Bachelor's degree, at least 2 years in healthcare setting, prior management experience, and strong computer skills. Bilingual Spanish/English is a plus; valid driver's license is also noted.