Experienced Front Office Manager

SAK Management; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Landmark of 95th (2) seeks an Experienced Front Office Manager to lead our front desk operations and ensure exceptional patient care and service.

You will oversee patient registration, scheduling, billing, and EMR workflows, train staff, maintain HIPAA compliance, and collaborate with other departments in a fast-paced medical setting. At least 2 years in healthcare is required, with a high school diploma; an associate/bachelor degree is preferred.

Qualifications

• Minimum 2 years of experience in a healthcare or medical office setting
• High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
• Excellent communication, leadership, and organizational skills
• Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
• Proficiency in electronic medical records (EMRs) and Microsoft Office Suite

Responsibilities

• Manage and coordinate front office operations, including patient registration, scheduling, and billing
• Supervise and train front office staff to provide excellent customer service and maintain high levels of productivity
• Ensure accurate and timely processing of patient information, billing, and insurance claims
• Develop and implement process improvements to increase efficiency and reduce errors
• Maintain confidentiality and adheres to HIPAA regulations
• Collaborate with other departments to ensure effective communication and coordination

Skills

Communication

Leadership

Organizational skills

Prioritization

Education

High school diploma

Associate/Bachelor preferred

Tools

EMRs

Microsoft Office

Job description

Experienced Front Office Manager

Join the team at Landmark of 95th (2) as we seek a skilled and dedicated Experienced Front Office Manager to lead our front desk operations. We strive to provide exceptional patient care and customer service. As a key member of our administrative team, you will be responsible for overseeing the day-to-day activities of our front office, ensuring seamless communication, and maintaining a positive and efficient work environment.

Responsibilities:

• Manage and coordinate front office operations, including patient registration, scheduling, and billing


• Supervise and train front office staff to provide excellent customer service and maintain high levels of productivity


• Ensure accurate and timely processing of patient information, billing, and insurance claims


• Develop and implement process improvements to increase efficiency and reduce errors


• Maintain confidentiality and adheres to HIPAA regulations


• Collaborate with other departments to ensure effective communication and coordination

Requirements:

• Minimum 2 years of experience in a healthcare or medical office setting


• High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred


• Excellent communication, leadership, and organizational skills


• Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines


• Proficiency in electronic medical records (EMRs) and Microsoft Office Suite