Healthcare Front Desk & Visitor Experience Coordinator

Accel at College Station; College Station (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Accel at College Station is seeking a part-time LTC receptionist to be the welcoming first point of contact. You will manage high-volume calls, visitor check-ins, and basic administrative tasks at the front desk in a skilled nursing or assisted living facility.

You will handle multi-line phones, assist admissions, maintain resident rosters, and ensure HIPAA compliance while delivering patient-friendly service.

Qualifications

• High school diploma or GED is required.
• 0-2 years in reception or customer service, healthcare environment preferred.

Responsibilities

• Greet visitors, family members, and staff; monitor logs and enforce security protocols.
• Answer multi-line phone systems, take messages, and direct calls to staff.
• Assist with office tasks including filing, data entry, sorting mail, and operating office equipment.
• Coordinate with departments on admissions, maintain resident rosters, and assist with staff paging.
• Adhere to HIPAA regulations and Resident's Bill of Rights.

Skills

Strong communication

Microsoft Office

Multi-line phone systems

Professional demeanor

Education

High school diploma or GED

0-2 years reception or customer service experience (healthcare environment preferred)

Job description

Accel at College Station is seeking a part-time LTC receptionist to be the welcoming first point of contact. You will manage high-volume calls, visitor check-ins, and basic administrative tasks at the front desk in a skilled nursing or assisted living facility.

You will handle multi-line phones, assist admissions, maintain resident rosters, and ensure HIPAA compliance while delivering patient-friendly service.