Healthcare Front Desk & Visitor Concierge

Skyline Healthcare Center-San Jose; San Jose (CA); On-site; USD 26,000 - 27,000; Full time

Job summary

Skyline Healthcare Center-San Jose in San Jose, CA seeks a receptionist to greet visitors, answer calls, and direct inquiries. The role involves professional telephone handling and maintaining resident and staff directories for smooth facility operations.

The position requires a high school diploma and strong customer service skills; related clerical tasks such as faxing, copying, and handling applications are part of daily duties.

Qualifications

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Responsibilities

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

Skills

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Job description

Skyline Healthcare Center-San Jose in San Jose, CA seeks a receptionist to greet visitors, answer calls, and direct inquiries. The role involves professional telephone handling and maintaining resident and staff directories for smooth facility operations.

The position requires a high school diploma and strong customer service skills; related clerical tasks such as faxing, copying, and handling applications are part of daily duties.