Compassionate Front Desk Receptionist - Healthcare

Generations Healthcare; Auburn (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

Siena Terraces, a Generations Healthcare facility, is seeking a Front Desk Receptionist to perform clerical support, greet residents and visitors, and manage calls and paging systems with compassion and professionalism.

Responsibilities include maintaining resident listings, routing inquiries, and supporting on-call staff while adhering to established policies. A high school diploma or GED and clerical experience are required, along with background and drug screenings.

Qualifications

• 18 years of age or older and a high school diploma or GED equivalent.
• Must have at least one year of clerical experience or completed a secretarial program.
• Ability to deal tactfully with residents, family members, visitors and staff.
• Must follow written and oral instructions.
• Must use a 10-key calculator and have computer skills.
• Background check, pre-employment physical and drug screening required.

Responsibilities

• Receive and follow receptionist schedule and policies.
• Operate paging/telephone system and answer calls.
• Direct callers to appropriate person or department.
• Receive requests and locate staff via paging system.
• Handle inquiries per policies and procedures.
• Maintain current resident listings with names, room numbers, and contacts.
• Reference critical residents and coordinate with Nurse Supervisor.

Skills

Clerical experience

10-key calculator

Computer literacy

Communication

Follow instructions

Education

High school diploma or GED

Job description

Siena Terraces, a Generations Healthcare facility, is seeking a Front Desk Receptionist to perform clerical support, greet residents and visitors, and manage calls and paging systems with compassion and professionalism.

Responsibilities include maintaining resident listings, routing inquiries, and supporting on-call staff while adhering to established policies. A high school diploma or GED and clerical experience are required, along with background and drug screenings.