Healthcare Front Desk Specialist (Temp)

Axis Community Health; Pleasanton (CA); On-site; USD 67,502,000 - 70,258,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

403(B) retirement plan with employer-m

Partial educational reimbursement

12 paid holidays

Paid time off

Employee discount programs

Colleague Referral Bonus Program

Job summary

Axis Community Health is seeking a friendly Front Desk Receptionist to welcome patients, check in visitors, and direct them to the right services. You will verify financial eligibility, register patients, and support the clinical team while maintaining HIPAA compliance and data accuracy.

This temporary, six‑month assignment requires strong customer service, bilingual communication, and solid computer skills with Microsoft Office and clinic systems.

Qualifications

• High School Diploma or equivalent.
• 1 year healthcare receptionist experience preferred.
• Epic experience a plus.
• Excellent customer service skills.
• English/Spanish bilingual preferred.

Responsibilities

• Greet patients and visitors, direct to the appropriate location and services.
• Maintain privacy and confidentiality per HIPAA regulations.
• Register patients and schedule appointments per procedures.
• Determine financial status and eligibility for Axis services.
• Assist patients with completing forms and document information.
• Provide clinical support to the assigned department.
• Support the clinical team as requested and participate in meetings.

Skills

Customer service

Bilingual English/Spanish

Typing speed

Microsoft Office

Epic experience

Education

High School Diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Axis Community Health is seeking a friendly Front Desk Receptionist to welcome patients, check in visitors, and direct them to the right services. You will verify financial eligibility, register patients, and support the clinical team while maintaining HIPAA compliance and data accuracy.

This temporary, six‑month assignment requires strong customer service, bilingual communication, and solid computer skills with Microsoft Office and clinic systems.