Healthcare Front Desk Specialist (Bilingual)

North Jersey Gastroenterology & Endoscop; Wayne (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401k Plan through Fidelity

Health Savings Account

Flexible Spending Accounts

Voluntary- Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Life Insurance

Short term Disability

Long term Disability

Employee Assistance Program

Identity Theft Protection

Legal Services

Job summary

North Jersey Gastroenterology & Endoscop in Wayne, NJ seeks an administrative assistant to greet patients, collect IDs and insurance information, update accounts, and manage payments. The role also involves organizing charts and scheduling procedures and visits.

The ideal candidate will have healthcare experience, strong multitasking and customer service skills, and bilingual English/Spanish abilities; familiarity with Nextgen or EMR systems is a plus.

Qualifications

• High school diploma or GED.
• At least 1 year of work experience in a healthcare related field (Scheduling, Billing, Reception, Registration).
• Ability to speak, read, and understand English.
• Excellent telephone, computer (Windows), and customer service skills.
• Professional, compassionate, friendly, highly efficient, and able to solve problems.
• Bilingual English and Spanish speaking is a plus.
• Nextgen, eClinical Works, Instamed, Provation or EMR knowledge.

Responsibilities

• Welcoming patients and visitors.
• Collecting patient identification cards and insurance information.
• Updating patient accounts.
• Collecting payments and deductibles.
• Recording payments in the billing system.
• Creating and organizing patient charts.
• Scheduling procedures and office visits.
• Other administrative duties.

Skills

Telephone skills

Customer service

Multitasking

English/Spanish bilingual

Education

High school diploma or GED

Tools

Nextgen EMR

eClinical Works

Instamed

Provation EMR

Job description

North Jersey Gastroenterology & Endoscop in Wayne, NJ seeks an administrative assistant to greet patients, collect IDs and insurance information, update accounts, and manage payments. The role also involves organizing charts and scheduling procedures and visits.

The ideal candidate will have healthcare experience, strong multitasking and customer service skills, and bilingual English/Spanish abilities; familiarity with Nextgen or EMR systems is a plus.