Medical Front Desk Specialist: Patient Care & Billing

Allied Digestive Health; Freehold Township (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Commuter Benefits

Time-Off Benefits

Employee Assistance Program (EAP)

Job summary

Middlesex Monmouth Gastroenterology in Freehold, NJ is seeking a Medical Assistant Receptionist 3 to manage front desk operations and patient intake with a focus on accuracy and confidentiality.

The role supports scheduling, billing inquiries, insurance verification, and coordination with medical staff to optimize patient flow and experience. Strong EHR and office software skills are required, with a professional, patient‑centered approach.

Qualifications

• High school diploma or equivalent.
• At least 1 year in a medical receptionist/front desk role.
• Proficiency with EHR systems and standard office software.
• Strong knowledge of medical terminology and healthcare administrative procedures.
• Excellent communication and interpersonal skills with a professional demeanor.

Responsibilities

• Greet and check in patients promptly and courteously, verifying personal and insurance information.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming calls and respond to patient inquiries regarding services, appointments, and billing.
• Maintain and update patient records accurately, ensuring compliance with HIPAA and other privacy regulations.
• Coordinate with medical staff to communicate patient arrivals and manage patient flow efficiently.
• Process patient payments, co-pays, and assist with insurance verification and pre-authorizations.
• Prepare and distribute patient intake forms and ensure completion prior to appointments.
• Handle administrative tasks such as filing, faxing, and managing correspondence related to patient care.

Skills

Organizational skills

Communication skills

HIPAA compliance

Confidentiality

Customer service

Bilingual abilities (Spanish)

Attention to detail

Problem-solving

Education

High school diploma or equivalent

CMAA certification or equivalent

Tools

EHR systems

Microsoft Office

Job description

Middlesex Monmouth Gastroenterology in Freehold, NJ is seeking a Medical Assistant Receptionist 3 to manage front desk operations and patient intake with a focus on accuracy and confidentiality.

The role supports scheduling, billing inquiries, insurance verification, and coordination with medical staff to optimize patient flow and experience. Strong EHR and office software skills are required, with a professional, patient‑centered approach.