Bilingual Front Desk: Patient Care & Admin

Complete Medical Wellness; Montvale (NJ); Presencial; USD 33 000 - 45 000; Tempo integral

Resumo da oferta

Complete Medical Wellness in Montvale, NJ seeks a full-time medical front-desk administrator to support patients, physicians, and clinical teams across spine, orthopedics, and wellness services.

You will schedule appointments, check in/out patients, manage inquiries, and ensure accurate EHR data while coordinating with billing and insurance teams. Proficiency in English and Spanish is required; availability to cover multiple locations is expected.

Qualificações

• Must be fluent in English and Spanish.
• Willingness to reliably cover multiple locations.
• Strong communication, organization, computer, and patient-service skills.
• Prior medical front-desk or admin experience preferred.

Responsabilidades

• Schedule, confirm, and coordinate appointments and follow-up care.
• Welcome, check in, check out, and assist patients throughout their visits.
• Answer telephone calls, manage messages, and respond to patient inquiries.
• Assist patients with registration, medical-history, and consultation forms.
• Enter and maintain accurate information in the electronic health record.
• Coordinate consultation records, referrals, and supporting documentation.
• Coordinate with insurance-verification, prior-authorization, surgical-coordination, and billing departments.
• Collect and document patient payments.
• Protect patient confidentiality and comply with HIPAA and company policies.
• Cover all required locations.

Conhecimentos

Bilingual English/Spanish

Front-desk experience

Patient-service

Multitasking

Scheduling coordination

Formação académica

High school diploma or GED

Medical Assistant certification

Ferramentas

Electronic Medical Records (EMR) systems

Scheduling software

Descrição da oferta de emprego

Complete Medical Wellness in Montvale, NJ seeks a full-time medical front-desk administrator to support patients, physicians, and clinical teams across spine, orthopedics, and wellness services.

You will schedule appointments, check in/out patients, manage inquiries, and ensure accurate EHR data while coordinating with billing and insurance teams. Proficiency in English and Spanish is required; availability to cover multiple locations is expected.