Healthcare Front Desk Specialist

U.S. Dermatology Partners; Saint Joseph (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

U.S. Dermatology Partners in Saint Joseph, MO is seeking a full-time front desk clerk to handle clerical and administrative tasks, answer phones, assist patients, and maintain records. The role focuses on delivering courteous patient service and accurate data processing.

Ideal candidates have at least 1 year in retail or clinical front desk, strong communication in English, proficient in Microsoft Excel, Word, Outlook, and a solid understanding of HIPAA and regulatory requirements.

Qualifications

• 1+ year of retail or clinical front desk experience.
• Detail oriented with a professional attitude.
• Ability to follow verbal & written instructions with good grammar.
• Strong customer service and team collaboration skills.
• Proficient in English, both verbally and in writing.
• Knowledge of HIPAA and basic regulatory guidelines.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by telephone.
• Operates office machines and computers to process patients correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence and reports.
• Assists patients with the use of clinic facilities or services.
• Adheres to safety policies and supports high quality customer service.
• Performs other duties as needed for the organization.

Skills

Detail oriented

Professional attitude

Interpersonal skills

English communication

HIPAA knowledge

Data processing ability

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners in Saint Joseph, MO is seeking a full-time front desk clerk to handle clerical and administrative tasks, answer phones, assist patients, and maintain records. The role focuses on delivering courteous patient service and accurate data processing.

Ideal candidates have at least 1 year in retail or clinical front desk, strong communication in English, proficient in Microsoft Excel, Word, Outlook, and a solid understanding of HIPAA and regulatory requirements.