Front Desk & Patient Services Coordinator

U.S. Dermatology Partners; Annapolis (MD); On-site; USD 31,000 - 40,000; Full time

Job summary

U.S. Dermatology Partners is seeking a front desk clerk to perform routine clerical, secretarial and administrative work, including answering phones, greeting the public, and handling data processing and record-keeping at the clinic front desk.

The role emphasizes customer service, accuracy in patient processing, and adherence to safety policies while supporting a high-quality patient experience within the practice.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Job description

U.S. Dermatology Partners is seeking a front desk clerk to perform routine clerical, secretarial and administrative work, including answering phones, greeting the public, and handling data processing and record-keeping at the clinic front desk.

The role emphasizes customer service, accuracy in patient processing, and adherence to safety policies while supporting a high-quality patient experience within the practice.