Healthcare Front Desk Specialist

U.S. Dermatology Partners; Carrollton (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners in Carrollton, TX is seeking a reliable front desk clerk to perform routine clerical work, answer phones, greet patients, schedule appointments, collect information, and support the clinic's daily operations.

The role requires strong communication, attention to detail, and proficiency with Microsoft Office; prior front desk or retail experience and knowledge of HIPAA are preferred.

Qualifications

• 1+ year of front desk experience in retail or clinical settings.
• Strong typing and data-entry skills with attention to detail.
• Ability to follow instructions and maintain patient confidentiality (HIPAA).

Responsibilities

• Answer central telephone system and direct calls to the appropriate person.
• Greet patients, provide customer assistance and process paperwork.
• Operate office equipment and maintain patient records and billing data.
• Prepare and distribute documents, reports, and memos.
• Ensure compliance with safety policies and high-quality customer service.

Skills

Customer service

Attention to detail

Communication skills

English proficiency

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

U.S. Dermatology Partners in Carrollton, TX is seeking a reliable front desk clerk to perform routine clerical work, answer phones, greet patients, schedule appointments, collect information, and support the clinic's daily operations.

The role requires strong communication, attention to detail, and proficiency with Microsoft Office; prior front desk or retail experience and knowledge of HIPAA are preferred.