Front Desk Specialist - Patient Services & Admin

U.S. Dermatology Partners; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

U.S. Dermatology Partners is seeking a friendly front desk clerk to perform routine clerical and administrative tasks, answer phones, greet patients, and support data processing and record keeping.

The role emphasizes accurate data entry, professional communication, and courteous service at the clinic entrance. The ideal candidate has 1+ year of front desk experience in retail or clinical settings, strong English communication, and familiarity with HIPAA and MS Office tools.

Qualifications

• 1+ year of front desk experience in retail or clinical settings.
• Detail oriented with professional attitude and reliability.
• Ability to follow verbal and written instructions with proper grammar and spelling.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by telephone; responds to inquiries and refers to the appropriate manager or department.
• Operates office machines and computers to ensure patients are processed correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports and memos.
• Assists patients with the use of the practice/clinic facilities or services.
• Adheres to safety policies and supports high quality customer service.
• Performs other duties as necessary for the organization.

Skills

Detail oriented

Professional attitude

Reliability

Interpersonal skills

English communication

Microsoft Excel

Microsoft Word

Outlook

HIPAA knowledge

Data processing

Customer service

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners is seeking a friendly front desk clerk to perform routine clerical and administrative tasks, answer phones, greet patients, and support data processing and record keeping.

The role emphasizes accurate data entry, professional communication, and courteous service at the clinic entrance. The ideal candidate has 1+ year of front desk experience in retail or clinical settings, strong English communication, and familiarity with HIPAA and MS Office tools.