Healthcare Front Desk Specialist

GreenTree Healthcare Management; Leesburg (VA); On-site; USD 32,000 - 46,000; Full time

Job summary

Loudoun Rehabilitation and Nursing Center is seeking a Receptionist to manage front-desk operations, greet visitors, and support daily administrative tasks. The role emphasizes confidentiality, professionalism, and friendly service to residents, families, and staff.

The ideal candidate will demonstrate strong communication skills, organizational abilities, and proficiency with standard office equipment and Microsoft Office applications.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or administrative experience preferred, preferably in a healthcare or long-term care setting.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proficiency in basic office equipment (multi-line phone system, copier, fax, computer).
• Working knowledge of Microsoft Office (Word, Excel, Outlook) preferred.
• Strong organizational skills and attention to detail.
• Professional demeanor and customer-service mindset.

Responsibilities

• Greet/receive visitors and other guests and direct them accordingly.
• Maintain up-to-date resident census lists (names and room numbers), emergency phone numbers, department extensions, and key personnel contacts.
• Correspond incoming and outgoing mail for various departments as needed.
• Perform all duties in an efficient, safe, and organized manner.
• Remain flexible and adaptable to changing work schedules and departmental needs.

Skills

Customer service

Communication

Multitasking

Organization

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Multi-line phone system

Job description

Loudoun Rehabilitation and Nursing Center is seeking a Receptionist to manage front-desk operations, greet visitors, and support daily administrative tasks. The role emphasizes confidentiality, professionalism, and friendly service to residents, families, and staff.

The ideal candidate will demonstrate strong communication skills, organizational abilities, and proficiency with standard office equipment and Microsoft Office applications.