Healthcare Front Desk Ambassador – Guest Experience

Medical Facilities Of America, Inc.; Louisa (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Holiday pay

401k with company match

Job summary

Louisa Health & Rehabilitation Center in Louisa, VA is seeking a Receptionist to welcome visitors, answer calls, and manage front-desk tasks. This role requires professionalism and clear communication to support patients and staff.

The receptionist will maintain calendars, route mail and deliveries, control access, and perform general clerical duties. We offer competitive pay and a comprehensive benefits package for full-time associates, including health insurance, PTO, holiday pay, and a 401k

Qualifications

• Proven working experience in similar roles.
• Proficient with Microsoft Office Suite.
• Professional appearance.
• Solid communication skills both written and verbal.
• Ability to be resourceful and proactive in dealing with issues that may arise.
• Ability to organize, multitask, prioritize, and work under pressure.

Responsibilities

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Skills

Experience in reception

Microsoft Office Suite

Communication

Professional appearance

Organizational skills

Multitasking

Working under pressure

Tools

Microsoft Office Suite

Job description

Louisa Health & Rehabilitation Center in Louisa, VA is seeking a Receptionist to welcome visitors, answer calls, and manage front-desk tasks. This role requires professionalism and clear communication to support patients and staff.

The receptionist will maintain calendars, route mail and deliveries, control access, and perform general clerical duties. We offer competitive pay and a comprehensive benefits package for full-time associates, including health insurance, PTO, holiday pay, and a 401k