Patient Services Coordinator — Front Desk

U.S. Dermatology Partners; Dallas, Carrollton (TX, TX); On-site; USD 31,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners in Carrollton, TX is seeking a front desk clerk to perform routine clerical and administrative work, answer phones, greet patients, and support daily clinic operations.

The ideal candidate has 1+ year of front desk experience, strong communication skills, and proficiency with Microsoft Office. This on-site role emphasizes customer service and HIPAA compliance.

Qualifications

• Detail oriented and professional
• Ability to follow verbal and written instructions with good grammar and spelling
• Strong interpersonal and customer service skills
• Proficient with basic computer operations and Microsoft Office
• Knowledge of HIPAA guidelines and state/federal regulations relating to healthcare

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by telephone; refers inquiries to the appropriate manager or department.
• Operates office machines and computers to ensure patients are processed correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports and memoranda.
• Assists patients with the use of clinic facilities or services.
• Adheres to safety policies and supports high quality customer service.
• Performs other duties as necessary for organization.

Skills

Detail oriented

Professional attitude

Management skills

Written & verbal communication

Interpersonal skills

English proficiency

Basic math

Computer proficiency

Excel

HIPAA knowledge

Tools

Microsoft Excel

Word

Outlook

Job description

U.S. Dermatology Partners in Carrollton, TX is seeking a front desk clerk to perform routine clerical and administrative work, answer phones, greet patients, and support daily clinic operations.

The ideal candidate has 1+ year of front desk experience, strong communication skills, and proficiency with Microsoft Office. This on-site role emphasizes customer service and HIPAA compliance.