Front Desk & Patient Services Administrator

U.S. Dermatology Partners; Austin (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

U.S. Dermatology Partners is seeking a friendly front desk clerk to perform routine clerical, secretarial and administrative tasks in a busy clinic. You will greet patients, answer phones, direct inquiries, and help ensure smooth check-in and check-out.

The role requires handling data, processing records, and using office equipment. You will compose and edit correspondence, assist patients with services, and uphold safety policies while delivering outstanding customer service.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Skills

Clerical work

Administrative tasks

Telephone handling

Customer service

Data processing

Record keeping

Tools

Office machines

Computers

Job description

U.S. Dermatology Partners is seeking a friendly front desk clerk to perform routine clerical, secretarial and administrative tasks in a busy clinic. You will greet patients, answer phones, direct inquiries, and help ensure smooth check-in and check-out.

The role requires handling data, processing records, and using office equipment. You will compose and edit correspondence, assist patients with services, and uphold safety policies while delivering outstanding customer service.