Healthcare Front Desk Specialist

Artesia General Hospital; Artesia (NM); On-site; USD 21,000 - 26,000; Full time

Job summary

Artesia General Hospital in Artesia, NM is seeking a full-time Medical Office Clerk to provide clerical support for physicians and patients. Responsibilities include greeting patients, answering phones, scheduling appointments, registering patients, and maintaining charts and forms in the back office.

Candidates should have a high school diploma or GED and basic computer skills. The role involves handling insurance information, collecting co-pays, and supporting daily office operations in a busy

Qualifications

• Education – High school diploma or equivalent.
• Work Experience – Customer service, computer. Experience in a healthcare setting is preferred.

Responsibilities

• Greet patients, visitors, and co-workers in a prompt, courteous, and professional manner.
• Answer all phone calls; assess caller’s needs, and direct to appropriate personnel.
• Pulls charts with patient info, message or medication refill request for the back office.
• Reviews referrals and schedules patients in a timely manner.
• Schedules new patients and return appointments in the computer system by physician and/or office guidelines.
• Register patients completely and accurately to conform to regulatory requirements.
• Counts money drawer daily and completes reconciliations.
• Take daily deposits to assigned personnel or the bank.

Skills

Office equipment

Telephone handling

Basic math

Computer skills

Education

High school diploma or GED

Job description

Artesia General Hospital in Artesia, NM is seeking a full-time Medical Office Clerk to provide clerical support for physicians and patients. Responsibilities include greeting patients, answering phones, scheduling appointments, registering patients, and maintaining charts and forms in the back office.

Candidates should have a high school diploma or GED and basic computer skills. The role involves handling insurance information, collecting co-pays, and supporting daily office operations in a busy