Healthcare Front Desk Specialist

Cumberland Family Medical Center In; Albany (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health

Vision

Dental

Life

STD

LTD

401K

PTO

Holidays

Job summary

CFMC Albany Downtown is seeking a friendly, organized Office Staff member to handle check-in/check-out, appointment scheduling, and patient communications in a fast-paced healthcare setting.

As the first point of contact, you will verify information, answer phones, and help maintain orderly records while ensuring patient confidentiality and compassionate service. Full-time, in-person with benefits included.

Qualifications

• High School Diploma or GED is required.
• Experience preferred in front-desk/clerical settings.
• Strong keyboarding and communication skills are essential.

Responsibilities

• Greet patients and visitors cheerfully.
• Answer phones, triage calls, and maintain records of exams.
• Schedule appointments and referrals to other providers.
• Register patients and assist with forms.
• Complete encounter forms upon arrival and check-in/out.
• Assist physicians, nurses, and office staff as needed.
• Maintain neat, clean, and professional work area.
• Follow department policies and procedures.
• Assist in care and maintenance of department equipment and supplies.

Skills

keyboarding

oral and written communication

Education

High School Diploma/GED

Job description

CFMC Albany Downtown is seeking a friendly, organized Office Staff member to handle check-in/check-out, appointment scheduling, and patient communications in a fast-paced healthcare setting.

As the first point of contact, you will verify information, answer phones, and help maintain orderly records while ensuring patient confidentiality and compassionate service. Full-time, in-person with benefits included.