Office Staff

CUMBERLAND FAMILY MEDICAL CENTER IN; Albany (KY); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Health

Vision

Dental

Life

STD

LTD

401K

PTO

Holidays

Zusammenfassung

CFMC Albany Downtown is seeking a friendly, organized Office Staff member to handle check-in/check-out, appointment scheduling, and patient communications in a fast-paced healthcare setting.

As the first point of contact, you will verify information, answer phones, and help maintain orderly records while ensuring patient confidentiality and compassionate service. Full-time, in-person with benefits included.

Qualifikationen

• High School Diploma or GED is required.
• Experience preferred in front-desk/clerical settings.
• Strong keyboarding and communication skills are essential.

Aufgaben

• Greet patients and visitors cheerfully.
• Answer phones, triage calls, and maintain records of exams.
• Schedule appointments and referrals to other providers.
• Register patients and assist with forms.
• Complete encounter forms upon arrival and check-in/out.
• Assist physicians, nurses, and office staff as needed.
• Maintain neat, clean, and professional work area.
• Follow department policies and procedures.
• Assist in care and maintenance of department equipment and supplies.

Kenntnisse

keyboarding

oral and written communication

Ausbildung

High School Diploma/GED

Jobbeschreibung

Job Details: Job Location: Albany Downtown - Albany, KY 42602, Position Type: Full Time, Job Category: Health Care, Front Desk / Clerical

Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing the patient experience and improve productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience.

Location: Albany FMC - Downtown

The office staff team is an essential part of creating a welcoming and positive experience for every patient who walks through our doors. We are seeking a friendly, organized, and dependable office staff team member to join Albany Family Medical Center - Downtown and serve as one of the first points of contact for our patients. In this role, you will help ensure the office operates smoothly by assisting patients with check-in and check-out, scheduling appointments, answering phones, verifying information, and providing exceptional customer service. The ideal candidate is compassionate, professional, detail-oriented, and comfortable working in a fast-paced healthcare environment while maintaining patient confidentiality and treating every patient with respect.

Duties and Responsibilities

• Greet all patients and visitors cheerfully.
• Answer telephone, triage calls, and maintain records of exam.
• Schedule appointments and referrals to other providers.
• Register patients, help with the completion of necessary forms, and direct to the appropriate staff person, if needed.
• Complete encounter form upon arrival and checking (electronic and/or paper).
• Assist Physician, Nurse Practitioners, Clinical Assistants, and Office Manager as requested.
• Maintain neat, clean, and professional work area.
• Maintain established department policies.
• Assist in care and maintenance of department equipment and supplies.
• Other duties as assigned.

Qualifications: Education/Experience

• High School Diploma/GED
• Experience preferred
• Skills necessary: keyboarding, oral and written communication

Schedule Requirements

Full-time position, 5 days per week, 100% clinic-based, in person work required.

Work schedules are set at the discretion of CFMC and may be adjusted at any time based on the operational needs of the organization.

Compensation

Negotiable based on experience

Benefits

• Health
• Vision
• Dental
• Life
• STD
• LTD
• 401K
• PTO
• Holidays