Medical Front Desk Specialist - Bonus Eligible

Community Care Physicians; Wynantskill (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Recruitment & retention bonus

Job summary

Community Care Physicians is seeking a full-time Patient Support Specialist for our Albany Family Medicine office. This 40-hour week runs Monday–Friday, 8:00am–4:30pm, with a competitive hourly wage and a $1,000 recruitment and retention bonus.

The ideal candidate will provide exceptional patient service, handle check-in and scheduling, verify insurance, and maintain patient flow. Strong clerical skills, medical terminology knowledge, and a professional demeanor are preferred.

Qualifications

• High school diploma or equivalent; additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills and knowledge of medical terminology.
• Ability to maintain confidentiality and work with patients and staff.

Responsibilities

• Greeting and checking in patients when they arrive to the office.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule follow up appointments as directed by providers or as indicated on encounter forms.
• Obtain patient signature on waivers according to insurance requirements.
• Organize and monitor the provider's daily schedule.
• Maintain timely patient flow.
• Verify patient insurance coverage/demographic information at each visit and update when necessary.

Skills

Clerical experience

Computer skills

Medical terminology knowledge

Interpersonal skills

Confidentiality

Education

High school diploma or equivalent

Job description

Community Care Physicians is seeking a full-time Patient Support Specialist for our Albany Family Medicine office. This 40-hour week runs Monday–Friday, 8:00am–4:30pm, with a competitive hourly wage and a $1,000 recruitment and retention bonus.

The ideal candidate will provide exceptional patient service, handle check-in and scheduling, verify insurance, and maintain patient flow. Strong clerical skills, medical terminology knowledge, and a professional demeanor are preferred.