Healthcare Front Desk & Scheduling Specialist

HCA Healthcare; Dallas (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) Plan with company match

Education support

Employee Stock Purchase Plan

Job summary

HCA Healthcare’s Texas Joint Institute is seeking a Medical Office Specialist to provide clerical support, greet patients, answer calls, schedule appointments, check in patients, verify insurance, and maintain accurate registration.

You will balance the day on the computer, handle billing tasks, document demographics, adhere to the Code of Conduct, and support a collaborative team dedicated to high-quality, patient-centered care.

Qualifications

• One to Three years of experience in a medical office setting is preferred.
• High School Diploma or GED Required.
• Experience using an EHR system is highly preferred.
• Experience working in specific specialty is preferred.

Responsibilities

• Answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

Skills

Customer service

Phone etiquette

EHR experience

Education

High School Diploma or GED

Tools

EHR system

Job description

HCA Healthcare’s Texas Joint Institute is seeking a Medical Office Specialist to provide clerical support, greet patients, answer calls, schedule appointments, check in patients, verify insurance, and maintain accurate registration.

You will balance the day on the computer, handle billing tasks, document demographics, adhere to the Code of Conduct, and support a collaborative team dedicated to high-quality, patient-centered care.