Healthcare Front Desk & Scheduling Assistant

spectrumhealth; Novi (MI); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts directory

Identity theft protection

Retirement options

Job summary

Corewell Health in Novi is seeking an entry-level Receptionist to provide frontline support in a clinical setting. You will manage patient appointments, registration, billing functions, and phone inquiries, while upholding patient-centered care standards and HIPAA compliance.

You will be the first point of contact, ensuring respectful, age-appropriate communication and coordinating with clinical offices to support patient flow.

Qualifications

• High School Diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Experience with EMR/HER is a plus.

Responsibilities

• Greet and assist patients and families with professionalism.
• Schedule appointments and coordinate with providers.
• Maintain patient information in EMR/HER and ensure HIPAA compliance.
• Answer calls and direct inquiries to the appropriate staff.
• Support front desk operations and supply management.
• Collaborate with team to ensure smooth patient flow.

Skills

Interpersonal skills

Communication skills

Multitasking

Education

High School Diploma or equivalent

Job description

Corewell Health in Novi is seeking an entry-level Receptionist to provide frontline support in a clinical setting. You will manage patient appointments, registration, billing functions, and phone inquiries, while upholding patient-centered care standards and HIPAA compliance.

You will be the first point of contact, ensuring respectful, age-appropriate communication and coordinating with clinical offices to support patient flow.