Receptionist

Shine Bright Care; Fairbanks (AK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid Time Off

Job summary

SHINE BRIGHT CARE, LLC seeks a friendly receptionist to greet visitors and manage front-desk communications. You will handle in-person and phone inquiries, maintaining visitor logs and directing guests to the appropriate staff with HIPAA-compliant discretion.

The role requires strong Microsoft Office skills and a focus on customer service. You will also manage timesheets, uphold reception area cleanliness, and support team needs through reliable administrative tasks.

Qualifications

• High School Diploma or equivalent required; as well as a minimum of two years’ experience as an office receptionist, medical billing, or scheduling position.
• Proven commitment to high quality customer service and professional demeanor.

Responsibilities

• Welcomes visitors by greeting them, in person or on the telephone, and directing inquiries.
• Maintains visitor directories and provides instructions to staff and departments.
• Receives weekly timesheets and reviews for accuracy and completeness.
• Maintains security by following procedures and issuing visitor badges.
• Operates house phone and console as part of telecommunication system responsibilities.
• Keeps reception area safe, clean, and stocked with supplies and refreshments.
• Completes related tasks as part of team effort and communicates needs to colleagues.

Skills

Telephone Skills

Problem Solving

Attention to Detail

Verbal Communication

Interpersonal Skills

Professionalism

Customer Focus

Organization

Informing Others

Handles Pressure

Supply Management

Education

High School Diploma or Equivalency

Tools

Microsoft Office

Job description

Location: 516 2nd Ave Ste 322, Fairbanks AK 99701

SHINE BRIGHT CARE, LLC

www.shinebrightcare.com

(907-450-6415)

Job Description:

Serves visitors by greeting, welcoming, and directing them appropriately; as a Receptionist you must be able to consistently relate in a positive, courteous and caring manner to staff and the individuals seeking services. You will be able to demonstrate your telephone etiquette and keyboarding skills, use of computer programs, and working knowledge of HIPAA laws.

Responsibilities Include, but are not limited to:

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Receive Weekly Timesheets and Review for accuracy and completeness.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Housekeeping Duties: ensuring refreshment items are stocked, bathroom, and lobby is clean.

Receptionist Skills and Qualifications:

• If you have a High School Diploma or Equivalency, a minimum of two years of experience as an office receptionist, medical billing, or scheduling position and are committed to providing high quality customer service.
• Telephone Skills, Problem Solving, Attention to Detail, Verbal Communication, Microsoft Office Skills, Interpersonal Skills, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Supply Management, Willing to excel and learn each day.

Our Mission:

Our Mission is to help meet the physical, mental, and emotional needs of those we serve by improving their quality of life, delivering humanitarian excellence, extraordinary quality service and compassionate care.

Our Benefits:

Our health benefit package includes medical, dental, and vision. We also offer generous Paid Time Off when eligible.