Front Desk Receptionist

Internal Medicine Associates LLC; Anchorage (AK); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO and holidays

Retirement plan options

Training and cross-training

Career growth opportunities

Job summary

Internal Medicine Associates LLC is urgently hiring a Front Office Receptionist in Anchorage, AK. The role is full-time, non-exempt, with a starting salary of $18.00–$24.00 per hour, Monday–Friday.

You will be the first point of contact for patients, manage a multi-line phone system, schedule appointments, and handle check-ins and referrals. We seek a friendly, professional individual with at least 1 year of public-facing experience, strong communication skills, and basic computer/data-entry

Qualifications

• 1+ year of experience in a high public-contact role.
• Customer service or medical office experience preferred.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Maintain patient confidentiality and professionalism.
• High school diploma or GED required.

Responsibilities

• Greet and assist patients and visitors in person and by phone.
• Manage a multi-line phone system and route calls appropriately.
• Schedule, confirm, and update patient appointments.
• Process patient check-in, records requests, and referrals.
• Maintain accurate electronic medical records and data entry.
• Collect payments and verify insurance information.
• Coordinate incoming/outgoing documents, faxes, and mail.
• Support chart management and daily clinic preparation.
• Keep reception and waiting areas clean and organized.
• Maintain patient confidentiality at all times.

Skills

Customer service

Communication skills

Front desk

Data entry

MS Windows

Teamwork

Education

High School Diploma or GED

Tools

EMR software

Job description

Description

#PGM26

URGENTLY HIRING: Front Office Receptionist

Anchorage, AK
* Starting Salary: $18.00 – $24.00/hr
Full-Time | Mon–Fri | Non-Exempt

About the Role

We are seeking a friendly and professional Front Office Receptionist to be the first point of contact for patients in a busy medical practice. This role is essential in delivering exceptional patient service while supporting daily front office operations.

Responsibilities

• Greet and assist patients and visitors in person and by phone
• Manage a multi-line phone system and route calls appropriately
• Schedule, confirm, and update patient appointments
• Process patient check-in, records requests, and referrals
• Maintain accurate electronic medical records and patient data entry
• Collect payments and verify insurance information
• Coordinate incoming/outgoing documents, faxes, and mail
• Support chart management and daily clinic preparation
• Keep reception and waiting areas clean and organized
• Maintain patient confidentiality at all times

Requirements

• 1+ year of experience in a high public-contact role
• Customer service or medical office experience preferred
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced, high-volume environment
• Remain calm and professional under pressure
• Basic computer skills (Microsoft Windows and data entry systems)
• High school diploma or GED required

Benefits

• Medical, dental, and vision insurance
• Paid time off (PTO) and holidays
• Retirement plan options
• Opportunities for training and cross-training
• Career growth opportunities

Why Join Us

You’ll be part of a collaborative healthcare team dedicated to patient care, efficiency, and professionalism in a supportive medical office environment.