Healthcare Front Desk Receptionist — Welcoming & Organized

Apploi; Pilottown (DE); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401k with up to 5% matching

Paid sick time

Tapcheck, unlock earnings early

Employee-only discounts, perks and REW

Job summary

Excelcare in Pilottown, Delaware seeks a friendly, dependable Receptionist to join our Skilled Nursing Facility team. You will be the first contact for visitors, residents, families, and staff, creating a welcoming and organized environment while supporting daily administrative operations.

The role is on-site and requires a high school diploma, strong communication skills, and proficiency with Microsoft Office. Previous healthcare experience is a plus, with equal opportunity employment.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or administrative experience preferred (healthcare setting a plus).
• Strong communication and customer service skills.
• Proficient in Microsoft Office and basic computer systems.
• Professional appearance and demeanor.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Manage visitor sign-in and follow facility protocols.
• Receive, sort, and distribute mail and deliveries.
• Provide general information and assistance to residents and guests.
• Maintain the front desk area in a clean and organized manner.
• Assist with clerical duties such as filing, copying, scanning, and data entry.
• Coordinate communication between departments as needed.

Skills

Strong communication

Customer service

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic computer systems

Job description

Excelcare in Pilottown, Delaware seeks a friendly, dependable Receptionist to join our Skilled Nursing Facility team. You will be the first contact for visitors, residents, families, and staff, creating a welcoming and organized environment while supporting daily administrative operations.

The role is on-site and requires a high school diploma, strong communication skills, and proficiency with Microsoft Office. Previous healthcare experience is a plus, with equal opportunity employment.