Healthcare Front Desk & Patient Support Assistant

University of Wisconsin-Milwaukee; Milwaukee (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid sick leave

Vacation time

Pension

Job summary

University of Wisconsin-Milwaukee's Student Health and Wellness Center seeks a Medical Office Assistant to support administrative and patient services in a healthcare setting. You will greet patients, schedule appointments, manage calendars, and assist with admissions documentation to ensure smooth daily operations.

Ideal candidates have a high school diploma or GED and at least six months in a customer-facing role, with preference for experience in electronic health records and healthcare

Qualifications

• High School Diploma or GED required.
• Minimum of 6 months of experience in a customer-facing support role within an office environment.
• Experience using electronic health record systems preferred.
• Experience in customer service with problem solving in person and over the phone.
• Experience working with a young adult, underserved, diverse population in a fast-paced setting.
• Demonstrated ability to maintain patient confidentiality.

Responsibilities

• Provides day-to-day operational support to medical work unit personnel.
• Prepares documents for patient admissions and appointments.
• Serves as front desk staff within a healthcare facility or clinic.
• Greets patients, schedules appointments, maintains calendars, schedules tests, and makes referrals.

Skills

Customer service

Problem solving

Communication skills

Education

High School Diploma or GED

Tools

Electronic health record system(s)

Job description

University of Wisconsin-Milwaukee's Student Health and Wellness Center seeks a Medical Office Assistant to support administrative and patient services in a healthcare setting. You will greet patients, schedule appointments, manage calendars, and assist with admissions documentation to ensure smooth daily operations.

Ideal candidates have a high school diploma or GED and at least six months in a customer-facing role, with preference for experience in electronic health records and healthcare