Healthcare Front Desk & Patient Scheduler

Cpousa; Champaign (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Employee assistance program

Training and development opportunities

Growth opportunities

Job summary

Comprehensive Prosthetics & Orthotics (CPO) in Champaign, IL is seeking a dependable Patient Services Coordinator for the front office. You will greet patients, handle calls, schedule appointments, verify insurance and support the clinical team.

Ideal candidates will have strong communications, organization, and multi-tasking skills and be comfortable with data entry and EHR systems. This is a full-time, on-site role with health benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Strong customer-service and communication skills required.
• Excellent organization and attention to detail required.
• Ability to manage several responsibilities in a fast-paced environment.
• Comfort using computers, office equipment and data-entry systems.
• Availability to work Monday–Friday day shift on-site.
• Authorization to work in the United States.

Responsibilities

• Welcome patients, families and visitors and assist with check-in.
• Answer calls professionally and respond to questions.
• Schedule, confirm and coordinate patient appointments.
• Enter and update patient demographics and insurance information.
• Verify insurance coverage and communicate patient financial responsibilities.
• Collect consent forms and HIPAA acknowledgments.
• Coordinate patient flow and keep clinicians on schedule.
• Scan and maintain patient records.
• Assist with routine billing and administrative tasks.
• Communicate with referral sources and internal departments.
• Maintain a professional and welcoming front-office environment.
• Provide administrative support to the Champaign clinic team.

Skills

Customer service

Communication

Organization

Multitasking

Data entry

On-site work

Dependable attendance

Education

High school diploma or equivalent

Tools

EHR systems

Patient-management systems

Job description

Comprehensive Prosthetics & Orthotics (CPO) in Champaign, IL is seeking a dependable Patient Services Coordinator for the front office. You will greet patients, handle calls, schedule appointments, verify insurance and support the clinical team.

Ideal candidates will have strong communications, organization, and multi-tasking skills and be comfortable with data entry and EHR systems. This is a full-time, on-site role with health benefits and growth opportunities.