Healthcare Front Desk & Patient Experience Specialist

Freeman Health System; Joplin (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with employer match

Paid time off

Job summary

Freeman Health System in Joplin, MO is seeking a friendly Receptionist to deliver a positive patient experience. You will schedule appointments, answer calls, register patients, collect payments, and maintain compliant documentation in a fast-paced health system environment.

The role is full-time day shift with no weekends; benefits start on day one and include health, vision and dental coverage, retirement matching, and paid time off. Join Freeman to contribute to safe, patient-centered care.

Qualifications

• Greet customers, patients, vendors and visitors to the facility.
• Register patients and ensure documentation and forms are compliant with state and federal regulations.
• Collect payments and print receipts for patients.
• Verify eligibility for services.
• Answer questions and provide directions when necessary.

Responsibilities

• Schedule patient appointments using medical office software.
• Answer phone calls and deliver a positive patient experience.
• Update patient registrations and maintain accurate records.
• Ensure compliance with HIPAA and applicable regulations.
• Assist visitors and guide them appropriately.

Skills

Customer service

Scheduling

Communication

HIPAA compliance

Tools

Medical office software

Job description

Freeman Health System in Joplin, MO is seeking a friendly Receptionist to deliver a positive patient experience. You will schedule appointments, answer calls, register patients, collect payments, and maintain compliant documentation in a fast-paced health system environment.

The role is full-time day shift with no weekends; benefits start on day one and include health, vision and dental coverage, retirement matching, and paid time off. Join Freeman to contribute to safe, patient-centered care.