Healthcare Front Desk & Patient Concierge

CORE Health; Longview (WA); On-site; USD 24,000 - 33,000; Full time

Job summary

CORE Health in Longview, WA is seeking a friendly Receptionist who welcomes clients and guests, answers inquiries, and provides information about services and department locations. Responsibilities include operating the telephone, screening calls, taking messages, and scheduling appointments.

You will greet visitors, direct them to destinations, maintain appointment calendars, process payments, and transmit information as needed.

Qualifications

• Knowledge of administrative and clerical procedures and systems.
• Effective communication, both oral and written.
• Team-based work environment experience.
• Ability to interact with diverse populations.
• HIPAA and 42 CFR privacy knowledge.
• Able to lift up to 25 pounds and sit at a computer for long periods.

Responsibilities

• Answer, screen, or forward calls and schedule appointments.
• Greet visitors, determine the nature of their visit, and direct them to destinations.
• Maintain and update appointment calendars.
• Process payments and receipts for services.
• Transmit information or documents to customers or staff as needed.
• Keep lobby area clean and comply with privacy regulations.

Skills

Administrative procedures

Communication skills

Teamwork

Interpersonal skills

HIPAA knowledge

Physical stamina

Prolonged computer use

Diversity awareness

Job description

CORE Health in Longview, WA is seeking a friendly Receptionist who welcomes clients and guests, answers inquiries, and provides information about services and department locations. Responsibilities include operating the telephone, screening calls, taking messages, and scheduling appointments.

You will greet visitors, direct them to destinations, maintain appointment calendars, process payments, and transmit information as needed.