Compassionate Front Desk Receptionist & Patient Concierge

Cancer Care Northwest; Spokane (WA); On-site; USD 25,000 - 35,000; Full time

Job summary

Cancer Care Northwest, the Inland Northwest’s premier cancer center, seeks a full-time receptionist to warmly greet patients and visitors. You will collect demographics, insurance details, and co-pays, then complete end-of-day financial closeout while keeping the lobby tidy and welcoming.

We value prior medical office exposure and a strong customer-service mindset, supporting a smooth patient flow and positive patient experience at every visit.

Qualifications

• High School Diploma or GED required.
• 3 years of office experience preferred.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner.
• Collect demographics, insurance information, and co-pays.
• Perform end-of-day financial close out and maintain lobby area neat.

Skills

Customer service-oriented

Communication skills

Education

High School Diploma or GED

Job description

Cancer Care Northwest, the Inland Northwest’s premier cancer center, seeks a full-time receptionist to warmly greet patients and visitors. You will collect demographics, insurance details, and co-pays, then complete end-of-day financial closeout while keeping the lobby tidy and welcoming.

We value prior medical office exposure and a strong customer-service mindset, supporting a smooth patient flow and positive patient experience at every visit.