Healthcare Front Desk & Patient Concierge

Dental Care Alliance; Baltimore (MD); On-site; USD 34,000 - 42,000; Full time

Job summary

Dental Care Alliance is seeking a Patient Service Representative in Baltimore, MD. The role handles front desk tasks, patient scheduling, and phone inquiries at our US-MD-Baltimore location (7650 Belair Road).

The ideal candidate has experience in a dental/medical office, knowledge of insurance plans (HMO/PPO) is a plus, and excellent customer service skills to ensure a positive patient experience.

Qualifications

• Experience working in a dental/medical health-care office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Exceptional customer service skills.

Skills

Telephone experience

Customer service

Insurance plans knowledge

Healthcare office experience

Job description

Dental Care Alliance is seeking a Patient Service Representative in Baltimore, MD. The role handles front desk tasks, patient scheduling, and phone inquiries at our US-MD-Baltimore location (7650 Belair Road).

The ideal candidate has experience in a dental/medical office, knowledge of insurance plans (HMO/PPO) is a plus, and excellent customer service skills to ensure a positive patient experience.