Patient Service Representative

Dental Care Alliance; Baltimore (MD); On-site; USD 34,000 - 42,000; Full time

Job summary

Dental Care Alliance is seeking a Patient Service Representative in Baltimore, MD. The role handles front desk tasks, patient scheduling, and phone inquiries at our US-MD-Baltimore location (7650 Belair Road).

The ideal candidate has experience in a dental/medical office, knowledge of insurance plans (HMO/PPO) is a plus, and excellent customer service skills to ensure a positive patient experience.

Qualifications

• Experience working in a dental/medical health-care office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Exceptional customer service skills.

Skills

Telephone experience

Customer service

Insurance plans knowledge

Healthcare office experience

Job description

Patient Service Representative

Job ID: 2026-33601

# of Openings: 1

Job Locations: US-MD-Baltimore

Type: Full-time

Category: Field Office Staff

Location: US-MD-Baltimore

Postal Code: 21236

Address: 7650 Belair Road

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer: We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.