Dental Front Desk & Patient Services Specialist

Community Clinic Inc.; Silver Spring (MD); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Extensive benefits plan

Paid time off (PTO)

403B retirement plan + employer match

Tuition reimbursement

Continuing education assistance

Malpractice coverage under Federal TT

Job summary

CCI Health Services seeks a Dental Patient Representative to serve as the first point of contact in our clinics. You will greet patients, verify insurance, schedule follow-ups, and coordinate with clinical staff to ensure smooth patient flow.

The role requires strong communication, a high standard of customer service, and CPR certification. On-site work at our Silver Spring and Ora Glen sites with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma required; AA or BS preferred.
• Excellent communication and interpersonal skills.
• One year of medical office or clerical experience preferred.

Responsibilities

• Answer phones and route messages to proper areas.
• Schedule appointments and update patient demographics in the system.
• Register patients with ID, income proof, and insurance.
• Remind patients of visits and follow up on no-shows or cancellations.
• Check in patients and update visit status in the system.
• Notify staff of arrivals and secure medical records.
• Support reception area and assist with scheduling/referrals.
• Process billing claims and collect co-pays or balances.

Skills

Customer service

Communication

CPR certification

Office procedures

Education

High School diploma

AA/BS preferred

Job description

CCI Health Services seeks a Dental Patient Representative to serve as the first point of contact in our clinics. You will greet patients, verify insurance, schedule follow-ups, and coordinate with clinical staff to ensure smooth patient flow.

The role requires strong communication, a high standard of customer service, and CPR certification. On-site work at our Silver Spring and Ora Glen sites with comprehensive benefits and growth opportunities.