Healthcare Front Desk & Patient Concierge

Delta Mem; Arkansas; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

On-site work environment

Day shift

Job summary

Delta Mem in the United States (Arkansas) is seeking a friendly Receptionist to warmly greet patients, schedule appointments, collect co-pays, and manage records in a busy rural health clinic. You will handle phone calls, insurance verifications, and patient communications while ensuring confidentiality and a calm, welcoming environment.

This full-time, on-site role requires strong data-entry skills, multitasking, and teamwork with clinical staff to maintain smooth patient flow and high service

Qualifications

• High School Diploma required.
• 1+ years experience in healthcare preferred.
• Experience with EMR system.
• Strong data-entry and communication skills.

Responsibilities

• Greet patients and help them, schedule appointments, and maintain records.
• Optimize appointment scheduling for patient flow and treatment room utilization.
• Answer questions and maintain a welcoming reception area.
• Maintain patient accounts with accurate personal and financial information.
• Protect patient confidentiality and follow privacy policies.
• Balance daily payment journal and collect co-pays at time of service.
• Liaise with patients, doctors, and families in a compassionate manner.
• Open and secure office at start of day and secure at closing.

Skills

Interpersonal skills

Data entry

Medical terminology

Phone etiquette

Customer service

Organization

Education

High School Diploma

Certificate program preferred

Tools

EMR system

Job description

Delta Mem in the United States (Arkansas) is seeking a friendly Receptionist to warmly greet patients, schedule appointments, collect co-pays, and manage records in a busy rural health clinic. You will handle phone calls, insurance verifications, and patient communications while ensuring confidentiality and a calm, welcoming environment.

This full-time, on-site role requires strong data-entry skills, multitasking, and teamwork with clinical staff to maintain smooth patient flow and high service