Medical Office Front Desk Specialist

Delta Memorial Hospital; Dumas (AR); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Delta Memorial Hospital is seeking a friendly receptionist to greet patients, schedule appointments, and manage records within a Rural Health Clinic setting. You will handle payments, verify insurance, and maintain a welcoming front desk environment.

The role emphasizes compassionate service, accuracy in data entry, and teamwork in daily operations. Qualifications include a High School Diploma and 1+ years in healthcare; knowledge of EMR systems and medical terminology is preferred.

Qualifikationen

• High School Diploma required or equivalent.
• 1+ years of experience in healthcare preferred.
• Familiar with medical terminology and medical reports.

Aufgaben

• Greet and assist patients; schedule appointments; maintain records and accounts.
• Optimize patient satisfaction and treatment room utilization by scheduling in person or by phone.
• Assist with admitting/check-in, verify insurance eligibility, and collect co-pays.
• Maintain confidentiality of patient information and handle financial records accurately.
• Balance daily payment journal and provide receipts to patients.
• Liaise with patients, clinicians, and families in a compassionate manner.
• Ensure waiting room is welcoming and processes run smoothly.
• Respond to emails using the general office address and communicate messages promptly.

Kenntnisse

Interpersonal skills

Multi-tasking

Data-entry

Medical terminology knowledge

Phone etiquette

Independent / Team oriented

Ausbildung

High School Diploma

Tools

EMR system

Office equipment (copier, printer, fax)

Jobbeschreibung

Delta Memorial Hospital is seeking a friendly receptionist to greet patients, schedule appointments, and manage records within a Rural Health Clinic setting. You will handle payments, verify insurance, and maintain a welcoming front desk environment.

The role emphasizes compassionate service, accuracy in data entry, and teamwork in daily operations. Qualifications include a High School Diploma and 1+ years in healthcare; knowledge of EMR systems and medical terminology is preferred.