Front Desk Coordinator: Patient Care & Clinic Operations Lead

MD Now Urgent Care; Winter Park (FL); Presencial; USD 34.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Wellbeing support

Time away from work programs

401(k) plan with 100% match on 3% to 9

Employee Stock Purchase Plan

Education support

Fertility and family building benefits

Life insurance

Descripción de la vacante

MD Now Urgent Care in Florida seeks a Front Desk Coordinator to support patient care and clinic operations. You will monitor patient flow, assist with opening/closing, and supervise front desk staff to ensure policy adherence and timely service.

You will also help manage performance, schedule staff, collaborate with marketing, and prepare for audits and surveys. A year in a medical office and EHR familiarity are preferred, with required BLS and certifications within set timelines.

Formación

• 1+ year of experience in a medical office setting.
• 1+ year of experience in supervising staff is helpful.
• Experience using an EHR system is beneficial.
• BLS Certification required within 30 days of start.
• Within 3 months of employment, obtain Federal Breath Alcohol Screening Certification.
• Within 3 months of employment, obtain Federal Drug Screening Certification.

Responsabilidades

• Monitor patient flow to ensure clinic operates efficiently, including wait times and Web Check-in.
• Assist with daily clinic operations, including opening/closing procedures.
• Supervise and train front desk staff on financial policies, timekeeping, and standards.
• Assist with managing performance, visitor issues, and follow-up training.
• Create work schedules for patient representatives based on clinic needs.
• Partner with marketing to implement and maintain marketing programs.
• Prepare for and successfully complete clinic audits, reviews, and surveys.

Conocimientos

Medical office experience

Staff supervision

EHR experience

BLS certification

Breath alcohol screening certification

Federal drug screening certification

Herramientas

EHR system

Descripción del empleo

MD Now Urgent Care in Florida seeks a Front Desk Coordinator to support patient care and clinic operations. You will monitor patient flow, assist with opening/closing, and supervise front desk staff to ensure policy adherence and timely service.

You will also help manage performance, schedule staff, collaborate with marketing, and prepare for audits and surveys. A year in a medical office and EHR familiarity are preferred, with required BLS and certifications within set timelines.