Healthcare Front Desk Host — Patient Experience

Crossover Health; Renton (WA); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short- and Long-Term Disability

Life Insurance

Paid Time Off

401K

Job summary

Crossover Health in Renton, WA is seeking a Host to provide an exceptional member service experience at the front desk. You will welcome members, assist with check-in, and manage transactions while demonstrating knowledge of self-insured employer health plans and related benefits.

As part of a clinic team, you will respond to member inquiries, schedule appointments, and collaborate with providers to ensure a seamless, patient-centered visit.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 1 year of customer service experience preferred.

Responsibilities

• Welcomes members and handles all interactions with hospitality.
• Assists with check-in using clinic workflows and benefits knowledge.
• Responds to member questions and schedules appointments.
• Collaborates with providers and staff to deliver a seamless patient experience.

Skills

Customer service experience

Interpersonal skills

Team collaboration

Education

Bachelor’s degree or equivalent experience

Tools

Apple devices familiarity

Job description

Crossover Health in Renton, WA is seeking a Host to provide an exceptional member service experience at the front desk. You will welcome members, assist with check-in, and manage transactions while demonstrating knowledge of self-insured employer health plans and related benefits.

As part of a clinic team, you will respond to member inquiries, schedule appointments, and collaborate with providers to ensure a seamless, patient-centered visit.