Patient Experience Host - Health Clinic (Part-Time)

Crossover Health; Redmond (WA); Hybrid; USD 31,000 - 40,000; Part time

Benefits offered by this job

401K

Job summary

Crossover Health is seeking a part-time Host in Redmond, WA to greet members and support check-in processes at our clinic. The role emphasizes hospitality, benefits knowledge, and a seamless patient experience.

Responsibilities include scheduling, handling inquiries, and coordinating with care teams to ensure high-quality service. Proficiency with Apple devices and strong teamwork are preferred.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1 year of experience in a customer service position.
• BLS certification is not required but preferred.

Responsibilities

• Welcome members and assist with check-in and basic benefits information.
• Answer calls, schedule appointments, and respond to emails to support member needs.
• Collaborate with providers and staff to ensure a seamless patient experience.
• Process transactions to begin or complete visits and resolve member questions.

Skills

Customer service

Hospitality

Communication

Teamwork

Education

Bachelor’s degree or equivalent experience

Tools

Apple products familiarity

Job description

Crossover Health is seeking a part-time Host in Redmond, WA to greet members and support check-in processes at our clinic. The role emphasizes hospitality, benefits knowledge, and a seamless patient experience.

Responsibilities include scheduling, handling inquiries, and coordinating with care teams to ensure high-quality service. Proficiency with Apple devices and strong teamwork are preferred.