Healthcare Front Desk & Facilities Coordinator

The University of Texas at Austin; Austin (TX); On-site; USD 39,000 - 47,000; Full time

Job summary

The University of Texas at Austin is seeking a Front Desk & Facilities Coordinator to function as the on‑site primary contact for patients, visitors, vendors, and staff, coordinating day‑to‑day workplace and site support needs. The role welcomes arrivals, handles multi‑line inquiries, supports scheduling and registration workflows, maintains logs, and protects confidentiality.

The position reports to an Administrative/Operations Manager and collaborates with clinical teams, IT, security, and

Qualifications

• 5 years’ experience in front desk/reception, patient access, administrative support, and/or facilities coordination within a healthcare or similarly regulated, customer‑facing environment.

Responsibilities

• Greets patients/visitors/vendors promptly and professionally; creates a welcoming first impression.
• Directs visitors to appropriate destinations; provides basic information and routing support.
• Manages visitor access processes (e.g., sign‑in/logs/badges) consistent with site security and confidentiality expectations.
• Maintains reception/lobby readiness (cleanliness, supplies, signage) to support a professional environment.

Skills

Front desk experience

Healthcare environment

Administrative support

Education

High school diploma or GED

Job description

The University of Texas at Austin is seeking a Front Desk & Facilities Coordinator to function as the on‑site primary contact for patients, visitors, vendors, and staff, coordinating day‑to‑day workplace and site support needs. The role welcomes arrivals, handles multi‑line inquiries, supports scheduling and registration workflows, maintains logs, and protects confidentiality.

The position reports to an Administrative/Operations Manager and collaborates with clinical teams, IT, security, and