Healthcare Front Desk & Facilities Coordinator

Phase2 Technology; Austin (TX); On-site; USD 39,000 - 47,000; Full time

Job summary

The University of Texas at Austin is seeking a Front Desk and Facilities Coordinator for the Dell Medical School. The role serves as the on-site point of contact for patients, visitors, vendors, and staff, coordinating day-to-day workplace needs and maintaining logs and confidentiality.

Strong coordination with clinical and facilities teams is essential. The position requires greeting arrivals, directing inquiries, managing access, and supporting scheduling, with a focus on safety and orderly

Qualifications

• High school diploma or GED required; associate degree preferred.
• 5 years' front desk, patient access, or facilities coordination in healthcare or regulated settings.
• Experience with EMR/PM systems is a plus; strong confidentiality skills.

Responsibilities

• Operate front desk reception and visitor intake; maintain a welcoming environment.
• Coordinate calls, messages, and scheduling while protecting confidentiality.
• Manage facilities operations, building services, and workplace support tasks.
• Handle mail, supplies, inventory, and light administrative duties.
• Ensure safety, security, and proper documentation at the front desk.

Skills

Front desk experience

Facilities coordination

Customer service

Administrative support

Education

High school diploma or GED

Associate degree (or higher) in business administration or related field

Tools

Epic EMR

Facilities management software

Job description

The University of Texas at Austin is seeking a Front Desk and Facilities Coordinator for the Dell Medical School. The role serves as the on-site point of contact for patients, visitors, vendors, and staff, coordinating day-to-day workplace needs and maintaining logs and confidentiality.

Strong coordination with clinical and facilities teams is essential. The position requires greeting arrivals, directing inquiries, managing access, and supporting scheduling, with a focus on safety and orderly