Guest Services & Facilities Coordinator

The University of Texas at Austin; Austin (TX); On-site; USD 39,000 - 47,000; Full time

Job summary

The University of Texas at Austin is seeking a Front Desk & Facilities Coordinator to serve as the on-site point of contact for patients, visitors, vendors, and staff. The role supports scheduling, registration workflows, and keeps logs while protecting confidentiality.

It also coordinates basic facilities operations and liaises with vendors to maintain safe, orderly public areas. Reporting to an Administrative/Operations Manager, the position works closely with clinical teams and IT,

Qualifications

• High school diploma or GED required.
• 5 years’ experience in front desk/reception, patient access, admin support, and/or facilities coordination in healthcare or regulated settings.

Responsibilities

• Greet patients, visitors, and vendors; direct to destinations and provide routing support.
• Answer and route multi-line phone calls; take messages and escalate issues as needed.
• Coordinate facilities operations: process work orders, monitor building services, liaise with vendors.
• Maintain logs and protect confidentiality in all communications and records.

Skills

Front desk experience

Healthcare environment

Education

High school diploma or GED

Job description

The University of Texas at Austin is seeking a Front Desk & Facilities Coordinator to serve as the on-site point of contact for patients, visitors, vendors, and staff. The role supports scheduling, registration workflows, and keeps logs while protecting confidentiality.

It also coordinates basic facilities operations and liaises with vendors to maintain safe, orderly public areas. Reporting to an Administrative/Operations Manager, the position works closely with clinical teams and IT,