PRN Front Desk Concierge – Healthcare Receptionist

Apploi; Rochelle Park (NJ); Presencial; USD 18.000 - 26.000; A tiempo parcial

Descripción de la vacante

Chateau Rehab and Nursing Center in Rochelle Park, NJ is seeking a professional Receptionist to join our team on a PRN basis. You will be the first point of contact, handle calls, greet visitors, and support residents, families, staff, and healthcare partners.

The role requires excellent communication, a high school diploma, and familiarity with Microsoft Office. Prior experience in healthcare is preferred, and discretion with HIPAA regulations is essential.

Formación

• High School Diploma or GED required.
• 1 year of customer service experience preferred.
• Experience in a nursing home or healthcare setting strongly preferred.
• Excellent communication and professional phone etiquette.
• Strong attention to detail and organizational skills.

Responsabilidades

• Answer incoming calls and route to the appropriate person or department.
• Take messages or transfer calls to voicemail when staff are unavailable.
• Provide facility information and directions to visitors.
• Operate the paging or phone system as needed.
• Facilitate communication between residents and callers.
• Page or locate staff within the facility as requested.
• Greet visitors and direct them to offices or resident rooms.
• Enforce facility policies and sign-in procedures for visitors.
• Monitor the front entrance for elopement risk residents.
• Maintain confidentiality and HIPAA compliance.
• Track presence of sales representatives within the facility.

Conocimientos

Customer service

Communication

Phone etiquette

Attention to detail

Organizational skills

Microsoft Office

Educación

High School Diploma or GED

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Chateau Rehab and Nursing Center in Rochelle Park, NJ is seeking a professional Receptionist to join our team on a PRN basis. You will be the first point of contact, handle calls, greet visitors, and support residents, families, staff, and healthcare partners.

The role requires excellent communication, a high school diploma, and familiarity with Microsoft Office. Prior experience in healthcare is preferred, and discretion with HIPAA regulations is essential.