Healthcare Front Desk Concierge

Inova Health System; Virginia; On-site; USD 21,000 - 30,000; Full time

Job summary

Inova Health System is seeking a receptionist to ensure smooth operation of the front desk. You will greet visitors, answer calls, and relay messages while supporting routine clerical tasks to aid department workflows.

The role emphasizes professional customer service and efficient information distribution within the facility. Primary responsibilities include directing visitors, maintaining schedules for conference rooms, handling mail and supplies, and supporting meeting logistics.

Qualifications

• Certification - CPR or BLS within 6 months of hire (only for Fitness Center receptionist)
• Licensure - None Required
• Experience - Customer Service or relevant office/customer service experience
• Education - High School diploma or equivalent

Responsibilities

• Greet visitors and direct them to the appropriate staff.
• Answer department telephones and take messages.
• Respond to inquiries or refer to staff.
• Maintain conference room schedules and assist with meeting logistics.
• Distribute materials and manage mail, faxes, and deliveries.
• Order office supplies and assist with occasional duties.
• May perform additional duties as assigned.

Skills

Customer service

Education

High School diploma or equivalent

Job description

Inova Health System is seeking a receptionist to ensure smooth operation of the front desk. You will greet visitors, answer calls, and relay messages while supporting routine clerical tasks to aid department workflows.

The role emphasizes professional customer service and efficient information distribution within the facility. Primary responsibilities include directing visitors, maintaining schedules for conference rooms, handling mail and supplies, and supporting meeting logistics.